Refund Policy

Last updated: 2023-06-02

Refund Policy

At MonitoringMonkey.com, we take great pride in offering our website monitoring software for tracking your keywords. We strive to provide a valuable service that helps you stay ahead in your online space. However, in the rare circumstances where you are not satisfied with our services, we offer a clear and simple refund policy.

30-Day Money-Back Guarantee

Any purchase made on MonitoringMonkey.com is covered by a 30-day money-back guarantee. If you are not satisfied with our keyword monitoring software within 30 days of the purchase, you can request a full refund. To do so, simply contact our support team with your purchase details and request for a refund. Upon receiving your request, we will initiate the refund process and confirm the same to you.

Refund Exceptions

There are a few cases where refunds may not be applicable:

• Refund requests made after 30 days from the purchase date
• Refunds for unintentional multiple purchases of the same product, a refund will be provided for the duplicate purchase(s) only
• Purchases made through discount codes, promotions, or any other special offers

Refund Process

To request a refund, please follow these simple steps:

1. Contact our support team at [email protected] and provide the necessary details, such as your name, email address, order number, and the reason for the refund.
2. Once your request is approved, we will initiate the refund process. The refund will be credited back to the original payment method used for the purchase.
3. Refunds typically take 5-10 business days to process. The exact time may vary depending on your bank or payment processor.

We appreciate your business and hope that our website monitoring software provides valuable insights for you. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.

MonitoringMonkey.com